Hello Jon (and everyone else of course),
First of all, I'd like to thank you for all your hard work on CloneDeploy.
I haven't yet used it in live environments, but I can clearly see what it can do and how much time and work went into it.
I am a systems administrator with also a lot of experience in giving trainings, workshops and writing manuals. Before I became an admin, I also worked on support for several years. Not 'normal' IT-support though, but support related to the (IT) products/solutions the company I then worked for, sold.
So I completely recognize your claim that giving support takes up a lot of time. You're probably a developer/sysadmin hybrid :-) and you like to create a very nice and useful tool for a lot of people, but then you also have to manage the community and provide support.
With regard to support: I noticed there aren't a whole lot of how-to's on the website. In the Documentation part you have some 'first steps', but none of them are fully featured step-by-step How-to's. For example, none of them seem to describe the usage of Sysprep and the creation of unattend.xml files. Sure, on the forum there are some topics where this is covered, but nothing comprehensive and easy-to-follow.
And there are many more tools that can be used in conjunction with CloneDeploy to make everything just a bit easier to use and manage.
First of all, I'll get CD up-and-running myself and figure out how to use everything. I'd then be more than willing to write some (technical) How-to's and step-by-steps. Perhaps it would be best to set-up a Wiki for this, as I'm sure there are more people here willing to write their own how-to's.
(And on a final note: on my primary email address I never received the confirmation email for this forum. I had to create a second account with my gmail address. I know 100% sure the message is not in the spam box. If more potential users have this problem - there is no other way to contact you except the forum to let you know :))