Error uploading image

  1. 7 months ago

    When I try to upload a desktop image I get the following error:
    ** Creating Image Schema**
    GPT data structures destroyed! You may now partition the disk using fdisk or other utilities
    Partition 1 does not start on physical sector boundary.

    **An Error Has Occurred**
    ...... Unable To Determine Partition Count Or There Are No Partitions On This Drive

    ** Rebooting In One Minute **

    After this message the computer will not boot to the hard drive no matter what I try. Bios sees the hard drive but it will not boot to windows. I can't reinstall windows. I can image it with another image but I need the new computer image not my old image. I have tried 5 brand new computers with the same results.

    I need this issue resolved as soon as possible as I am behind on replacing computers.

  2. clonedeploy

    1 Mar 2018 Administrator

    From your error I can see that the gpt data structures are destroyed, this is because you have the remove gpt structures box checked in the image profile. It is then deleting your partition table, which is why CloneDeploy can't find any partitions, finally Windows no longer boots because of this. You need to uncheck that box, you can't have that box checked with EFI images.

  3. That did not fix my issue. The image uploaded and when the computer rebooted it could not find the hard drive.

  4. clonedeploy

    5 Mar 2018 Administrator

    Please attach the full upload log

  5. Here is the log file. I think this is the one for the desktop. I uploaded a laptop file shortly after the desktop and had the same issue.

  6. Hi,

    Not sure this is your issue as you can load old images without any problem but is the default boot on your machine PXE? If yes, I assume that you try to start your OS from first CloneDeploy menu.

    I have some PCs that refuse to start from this menu with the default options. (for instance Dell Optiplex 790)

    If PXE is your default boot, try to avoid it by escaping when it try to get an ip at PC start.

  7. PXE is not my default. I get into BIOs and select the NIC when I am imaging.
    I tried using the uploaded image to re-image the computer and it still can't find the hard drive.

  8. clonedeploy

    7 Mar 2018 Administrator

    The log looks normal. I don't see any reason that uploading the image would cause the computer not to boot. Are you sure that is the correct log?

  9. Yes that is the correct log. The only other upload log for that day is a laptop and after it finished it couldn't find the hard drive either. I will upload it. Then I have the log where I re-imaged it. I can upload that log also.

  10. clonedeploy

    7 Mar 2018 Administrator

    I'm a little confused. Does the computer not boot after you upload or after you deploy the uploaded image?

  11. After I uploaded the image it could not find the hard drive so I tried to re-image the computer and it still couldn't find the hard drive.

  12. clonedeploy

    8 Mar 2018 Administrator

    It appears that this is an EFI image. You need to use an EFI boot loader, and pxe boot to efi. You need to change your pxe boot mode to ipxe.efi. The image needs to be uploaded and deployed in efi mode.

    A few other things:
    If you need to support both legacy bios and efi, you should look into CloneDeploy proxy dhcp.
    You may still have issues due to your old version(1.0.1), you should look into upgrading to latest (1.3.3)

  13. I am going to upgrade to 1.3.3. I read on this site that I have to upgrade in increments. As you know I am using 1.0.1, can you tell me where to locate all of the upgrades I am going to need to get to 1.3.3 please?

  14. 6 months ago

    clonedeploy

    21 Mar 2018 Administrator

    The documentation for each upgrade process is here.
    http://clonedeploy.org/kb/upgrades/

 

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