Stuck on Shrinking NTFS

  • Hi,

    Some laptops and PC's get stuck on the "shrinking NTFS volume on /dev/sda1" right after the Image Schema is created, but most do get passed.

    I've waited about 1 hour and it still hasn't gone past it.
    Is there anything I can do to help solve this?

    Thanks for your help.

  • How large are these hard drives? Is there a lot of data on them? I would try starting the task with the web cancelable option. Then after you think the machine has frozen, cancel the task from the web. If the machine isn't completely frozen, it will upload the log and reboot. Attach the log back here.